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Case Managers &
Targeted Care Coordinators 

Idaho Falls

Kiley Leonardson, BA: Case Management

Kiley is an invaluable member of our team at Willow Sage. She is our Case Management (CM) and Community Based Rehabilitation Services (CBRS) team leader. She works tirelessly to teach essential life skills to individuals struggling with mental health conditions. Kiley's energy and bright personality have been a great source of motivation for the individuals she works with. She also helps connect individuals with vital resources in their community. Her expertise, dedication, and unwavering commitment to the well-being of others make her an outstanding leader in our agency.

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Hailie Cowdell, BS: Case Management & Targeted Care Coordination 

Hailie graduated from ISU with a B.S. in Exercise Science and an M.S. in Athletic Training. In overcoming her own struggles with mental health, Hailie recognized a need to assist others struggling with their mental health navigate complex systems and connect with resources. Hailie believes in strong boundaries and placing family first. She believes everyone deserves to feel supported and valued. In her free time she enjoys cooking and reading. 


Jennifer Hawkins, BA: Case Management


Jennifer Hawkins has worked at Willow Sage Services as a Mental Health Case Manager (CM) for over two years in our Pocatello office. Jennifer graduated with a BA in Psychology, completed course work focused on children and adolescent development, cultural diversity, along with earning a minor in criminal justice. She is currently enrolled as a fulltime student to earn her master’s degree in Clinical Mental Health Counseling. Jennifer takes a humanistic approach while focusing on peoples’ strengths, abilities, and potential which can promote positive change. She believes that everyone is a teacher and a learner, and addressing the broader issues that impact communities, families, and individuals can also lead to positive social justice. Jennifer helps others bring out their best; offering people community resources and assisting them in overcoming problems that keep them from leading a happy and more fulfilling life. She is creative in finding ways to meet client needs, while advocating for her own clients and for all of the people we serve. She tries hard to work herself out of a job by teaching and encouraging clients to do for themselves what they can. She enjoys researching the various systems impacting our clients, including Social Security, unemployment, and the Division of Vocational Rehabilitation, as well as the various elements of the Idaho Department of Health and Welfare. Jennifer also works with those who identify within the LGBTQA+ community by linking them to resources and other community supports. “Nature and nurture collectively form who we are, the self-schemas that make up our self-concepts help us organize and retrieve our experiences; human beings have the ability to make the needed changes for a better quality of life, if we chose.”

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Beth Ruud, BS: Case Management

Beth graduated from BYU Idaho with her BS in Psychology in 2021. With her strong background in psychology, Beth has a deep understanding of the complexities of human behavior and is able to provide compassionate, client-centered care to each of her clients. As a case manager, Beth works closely with her clients to help them access the resources they need to achieve their goals. She is committed to building strong relationships with her clients, and takes a collaborative approach to her work. Beth is skilled at navigating the complex healthcare system and works tirelessly to ensure that her clients receive the care and support they need. We are lucky to have her at Willow Sage!

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